Boost your website’s performance with reviews

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15 Customer Satisfaction Survey Questions Recommended by Business People Actionable Guide to Measuring and Analyzing Customer Satisfaction in 2023 Use Automated Emails to Measure Customer Satisfaction  3 Templates for Customer Satisfaction Questionnaires 11 Questions on Customer Satisfaction You Need to Ask Yourself in 2023 How Customer Satisfaction Score (CSAT) will help your business? 7 examples Best Practices for Customer Satisfaction Surveys in 2023 – 5 steps Examples and Definition of the 80/20 Pareto Principle Customer Churn Explained +9 Ways to Reduce Churn in 2023 4 Customer Satisfaction Metrics That Will Tell You The Truth 10 Best CSAT Software for Measuring Customer Satisfaction

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YouBamboo: Social Proof Builds Credibility for Online Platform Kiwi-Xpress Transport: 69 Testimonials, 19 Google Reviews in 3 Months Balanced Growth Boutique: Improving Google Profile and Website with Reviews Glass Factory: 3-1 Survey 👉🏻 20% Response Rate to Survey & 50 Testimonials Studiovarustamo: New Customers with Word of Mouth Clevenio: “New Company Needs Testimonials” Case EasyStart: Growth with Customer Reviews Seidat: Customer Feedback Shared with the Whole Company Eezy Personnel: NPS Grew from 46 to 70 Eurokangas: 38,52% Improvement in Purchase Journey with Reviews Taito Research: Feedback Helps Improve Business TaitoKatto: Customer Feedback and Fresh Reviews on Website – Automatically Sellai Oy: Improving the Product and Acquiring More Customers with Reviews LOCALBOSS: More Signups with Review Widgets Sales Team Gets Feedback and More Meetings  with Trustmary  Satokausikalenteri: 20% More Sales With Video Reviews Elega: 14% More Leads with Longer Reviews Case Kattotutka: Over 60% Increase in Contact Requests Ruokaboksi: 37% More Sales with A Pop-Up Case Wannado: Feedback Tripled with Trustmary and CRM “Trustmary helps us to manage customer satisfaction” Experiences of Trustmary – Office Recycling Case Pindora – Reviews build trust – automatically Case aTalent Recruiting – Each individual’s work becomes visible with Trustmary I-Valo: Satisfied customers regardless of country Pesurivuokraus.fi – Automating the collection of customer feedback and reviews Staria – Measuring and improving customer and employee experience Eilakaisla’s most important measure of quality is customer satisfaction “Such recommendations are really worth publishing online!” Kaisanet: Increase trust with reviews Satokausikalenteri: Video reviews to aid customer’s purchase decision Järvenpään Ajokoulutuskeskus: More leads and sales directly from the website Verhoomo Sorsa: 100 Responses & 30 Testimonials in an Hour Perintäritari: ”Referral marketing is the most important channel for us in reaching new clients” Mutjutin: ”22.6% increase in the conversion rate means that our annual sales will grow by tens of thousands of euros” Case Example: How we increased sales by 139.16% with testimonials while reducing advertising budget by 21.81%

New features: Share your best reviews in social media Review import updates: Importing the review date New feature: Custom fields in Messages and Surveys New feature: AI Score for reviews Message & Automation templates Survey form updates: Widgets on survey forms New feature: Star ratings generated from NPS Widget updates: More reactive widgets Widget updates: New widget editor New feature: Survey Email Quicksend Survey form updates: Star reviews and automatic tags Review import updates: Google Play reviews New features in Trustmary: Official WordPress plugin for easier widget installs Widget updates: SEO optimization Widget updates: Sorting reviews automatically Review widget updates: Widely customizable Inpage Embed and other new widget templates New updates in Trustmary: Hubspot integration and review Excel imports Introducing Trustmary’s Review Widgets Review import updates (G2, Capterra, Tripadvisor, Yelp) New reporting interface User interface updates and move to new survey editor Dropdown and multiple selection dropdown and automation updates Star ratings, survey folders and other updates Email templates, scheduled survey closing and automation updates Video review & popup improvements Survey editor 2.0 beta Survey theme customisation (colors and fonts) Automations and Zapier app – out now

Trustmary’s Journey in 2023 Trustmary and LOCALBOSS Kick Off Collaboration Same problem, new tricks – Trustmary in 2022 “We Transitioned from a Project Business to a SaaS Company in a Month” What Happens After the 1st Funding Round Trustmary Announces $2.2 Million Funding to Further Drive Growth in Europe and North America

Customer testimonial playbook for B2C construction businesses