Petteri Puumala
Petteri Puumala works as a Customer Retention Manager at Trustmary. He is especially knowledgeable on integrations and automations, and has helped dozens of businesses build automatic feedback and review collection processes.
20
articles published
LinkedIn
01/07/2025
Customer Review Analysis: Basics Explained
24/03/2025
Analysis: Integrations Boost Feedback Collection by 67%
06/08/2024
Best Feedback Form Practices for Hotels (+Template)
02/08/2024
Send Surveys with Mailchimp: 2 Different Methods
25/07/2024
How Real Estate Surveys Enhance Client Satisfaction
14/07/2024
HubSpot NPS: Automate it With Trustmary
06/07/2024
Top Customer Survey Tools for Business Insights
23/06/2024
Survey Data Analysis Made Easy
13/02/2023
100+ Customer Satisfaction Survey Questions to Copy
24/06/2022
3 Templates for Customer Satisfaction Questionnaires
20/06/2022
Create A Customer Satisfaction Survey: 11 Things to Consider
10/06/2022
The Best Survey Builder for Collecting Customer Feedback
21/04/2022
7 Top Reasons Websites with Customer Reviews Outperform Others
31/03/2022
Best Practices for Customer Satisfaction Surveys - 5 steps
25/03/2022
HubSpot Video Testimonials: Automatically
20/01/2022
Net Promoter Score by Industry - NPS Industry Averages
04/12/2020
10 Best CSAT Software for Measuring Customer Satisfaction
10/02/2020